US Hospital Finder™: Thompson Health


Location:


Name: Thompson Health

Address: 350 Parrish Street Canandaigua, NY 14424-1793

Phone: 585-396-6000

Number of Beds: 301

Type: Nongovernment, Not-for-profit

System:

Website: http://www.thompsonhealth.org

JCAHO Accredited

Warning: Always call 911 in the case of emergency. Always call the hospital to confirm its location, hours of operation and services before heading to the hospital.

New Hospital Search
Submit a review
US Hospital Finder iPhone/iPad app US Hospital Finder Android app

Services:

  • Breast Cancer Screening
  • Emergency Department
  • End of Life Services: Hospice Program
  • General Medical Surgical
  • Medical Surgical Intensive Care
  • Nutrition programs
  • Occupational Health
  • Oncology
  • Outpatient Physical Rehab
  • Outpatient surgery
  • Patient Education Center
  • Pediatric Medical Surgical
  • Sleep Center
  • Tobacco Treatment/Cessation
  • Women's Health


Hospital Quality and Rating information

Data based on Health Quality Alliance database

Mortality Rate at Thompson Health :
Heart Attack Death (Mortality) Rates: 0.0% (18.8)
Heart Attack Readmission Rates: 0.0% (19.9)
Heart Failure Death (Mortality) Rates: 0.0% (12.9)
Heart Failure Readmission Rates: 0.0% (26)
Pneumonia (PN) 30-Day Mortality Rate: 0.0% (13.9)
Pneumonia Readmission Rates: 0.0% (19.5)

Mortality Rate for hospitals in US:
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate: 15%
Heart Failure (HF) 30-Day Mortality Rate: 11%
Pneumonia (PN) 30-Day Mortality Rate: 12%
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate: 19%
Heart Failure (HF) 30-Day Readmission Rate: 24%
Pneumonia (PN) 30-Day Readmission Rate: 18%

Mortality Rate for hospitals in New York:
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate: (Better than U.S. National Rate) : 7 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate: (No different than U.S. National Rate) : 152 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate: (Number of Cases Too Small*) : 30 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate: (Worse than U.S. National Rate) : 0 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate: (Better than U.S. National Rate) : 0 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate: (No different than U.S. National Rate) : 129 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate: (Number of Cases Too Small*) : 50 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate: (Worse than U.S. National Rate) : 10 number of hospitals
Heart failure (HF) 30-Day Mortality Rate: (Better than U.S. National Rate) : 11 number of hospitals
Heart failure (HF) 30-Day Mortality Rate: (No different than U.S. National Rate) : 166 number of hospitals
Heart failure (HF) 30-Day Mortality Rate: (Number of Cases Too Small*) : 10 number of hospitals
Heart failure (HF) 30-Day Mortality Rate: (Worse than U.S. National Rate) : 4 number of hospitals
Heart failure (HF) 30-Day Readmission Rate: (Better than U.S. National Rate) : 0 number of hospitals
Heart failure (HF) 30-Day Readmission Rate: (No different than U.S. National Rate) : 155 number of hospitals
Heart failure (HF) 30-Day Readmission Rate: (Number of Cases Too Small*) : 7 number of hospitals
Heart failure (HF) 30-Day Readmission Rate: (Worse than U.S. National Rate) : 29 number of hospitals
Pneumonia (PN) 30-Day Mortality Rate: (Better than U.S. National Rate) : 9 number of hospitals
Pneumonia (PN) 30-Day Mortality Rate: (No different than U.S. National Rate) : 172 number of hospitals
Pneumonia (PN) 30-Day Mortality Rate: (Number of Cases Too Small*) : 7 number of hospitals
Pneumonia (PN) 30-Day Mortality Rate: (Worse than U.S. National Rate) : 5 number of hospitals
Pneumonia (PN) 30-Day Readmission Rate: (Better than U.S. National Rate) : 0 number of hospitals
Pneumonia (PN) 30-Day Readmission Rate: (No different than U.S. National Rate) : 169 number of hospitals
Pneumonia (PN) 30-Day Readmission Rate: (Number of Cases Too Small*) : 7 number of hospitals
Pneumonia (PN) 30-Day Readmission Rate: (Worse than U.S. National Rate) : 17 number of hospitals

How patients rated Thompson Health
How do patients rate the hospital overall?
  Patients who gave a rating of '6' or lower (low): 7 % of the patients who have completed the survey
  Patients who gave a rating of '9' or '10' (high): 69 % of the patients who have completed the survey
  Patients who gave a rating of'7' or '8' (medium): 24 % of the patients who have completed the survey
How often did doctors communicate well with patients?
  Doctors 'always' communicated well: 83 % of the patients who have completed the survey
  Doctors 'sometimes' or 'never' communicated well: 3 % of the patients who have completed the survey
  Doctors 'usually' communicated well: 14 % of the patients who have completed the survey
How often did nurses communicate well with patients?
  Nurses 'always' communicated well: 78 % of the patients who have completed the survey
  Nurses 'sometimes' or 'never' communicated well: 3 % of the patients who have completed the survey
  Nurses 'usually' communicated well: 19 % of the patients who have completed the survey
How often did patients receive help quickly from hospital staff?
  Patients 'always' received help as soon as they wanted: 67 % of the patients who have completed the survey
  Patients 'sometimes' or 'never' received help as soon as they wanted: 7 % of the patients who have completed the survey
  Patients 'usually' received help as soon as they wanted: 26 % of the patients who have completed the survey
How often did staff explain about medicines before giving them to patients?
  Staff 'always' explained: 62 % of the patients who have completed the survey
  Staff 'sometimes' or 'never' explained: 18 % of the patients who have completed the survey
  Staff 'usually' explained: 20 % of the patients who have completed the survey
How often was patients pain well controlled?
  Pain was 'always' well controlled: 68 % of the patients who have completed the survey
  Pain was 'sometimes' or 'never' well controlled: 6 % of the patients who have completed the survey
  Pain was 'usually' well controlled: 26 % of the patients who have completed the survey
How often was the area around patients rooms kept quiet at night?
  'Always' quiet at night: 47 % of the patients who have completed the survey
  'Sometimes' or 'never' quiet at night: 14 % of the patients who have completed the survey
  'Usually' quiet at night: 39 % of the patients who have completed the survey
How often were the patients rooms and bathrooms kept clean?
  Room was 'always' clean: 71 % of the patients who have completed the survey
  Room was 'sometimes' or 'never' clean: 7 % of the patients who have completed the survey
  Room was 'usually' clean: 22 % of the patients who have completed the survey
Were patients given information about what to do during their recovery at home?
  No, staff 'did not' give patients this information: 11 % of the patients who have completed the survey
  Yes, staff 'did' give patients this information: 89 % of the patients who have completed the survey
Would patients recommend the hospital to friends and family?
  'NO', patients would not recommend the hospital (they probably would not or definitely would not recommend it): 3 % of the patients who have completed the survey
  'YES', patients would definitely recommend the hospital: 77 % of the patients who have completed the survey
  'YES', patients would probably recommend the hospital: 20 % of the patients who have completed the survey

Report incorrect information
Most recent patient reviews:
On Thu Aug 03 17:20:25 +0000 2017, ednjudy posted the following review:

Wife was admitted here with a psyche eval. after being moved to intensive care was found by me to be "soiled beyond belief". when i went to the nurses station to report this, i was informed i must stay back from the nurses station. when i kept trying to tell them of her messy condotion, by holding her door open for the smell, i was politely told to go inside the room and call for the nurse. your nurse is busy right now. I went inside this great room and had the other nurse close the door, and i began to ring for the nurse. after 5 minutes, i opened the door and talking loud enough so the nurses at the desk could hear me, was again told to close the door or security will be called and i will be removed from intensive care. What intensive care? i shouted. this is intensive ignoring. i asked for head of intensive care. after several minutes, was told their unavailable. i asked for next in charge. at this time about 25 min. the nurse came in and began the clean up process. after another 30 min a head nurse came in and threatened to have me removed if i did not calm down. she directed me to a quiet room where she explained that 20-25 min of someone in their own feces is not a long time. i asked for her to put this in writing, that i may publish this information in the local newspaper. people should be warned about the care, or lack of it here. this head nurse, and spokesperson for the hospital needs to be terminated. this was a nightmare for a patient who had no self awareness of laying in her own mess for this long time. terrible.


Submit a review


If you like this site, please try US Nursing Home Finder, US Home Care Finder, Find Good School and US Dialysis Finder