Hospital Quality and Rating information

Data based on Health Quality Alliance database

Mortality Rate at Highlands-Cashiers Hospital :
Heart Attack Death (Mortality) Rates: 0.0% (Not Available)
Heart Attack Readmission Rates: 0.0% (Not Available)
Heart Failure Death (Mortality) Rates: 0.0% (Not Available)
Heart Failure Readmission Rates: 0.0% (Not Available)
Pneumonia (PN) 30-Day Mortality Rate: 0.0% (10.3)
Pneumonia Readmission Rates: 0.0% (17.1)

Mortality Rate for hospitals in US:
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate: 15%
Heart Failure (HF) 30-Day Mortality Rate: 11%
Pneumonia (PN) 30-Day Mortality Rate: 12%
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate: 19%
Heart Failure (HF) 30-Day Readmission Rate: 24%
Pneumonia (PN) 30-Day Readmission Rate: 18%

Mortality Rate for hospitals in North Carolina:
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate: (Better than U.S. National Rate) : 0 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate: (No different than U.S. National Rate) : 84 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate: (Number of Cases Too Small*) : 26 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate: (Worse than U.S. National Rate) : 1 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate: (Better than U.S. National Rate) : 0 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate: (No different than U.S. National Rate) : 74 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate: (Number of Cases Too Small*) : 36 number of hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate: (Worse than U.S. National Rate) : 0 number of hospitals
Heart failure (HF) 30-Day Mortality Rate: (Better than U.S. National Rate) : 4 number of hospitals
Heart failure (HF) 30-Day Mortality Rate: (No different than U.S. National Rate) : 95 number of hospitals
Heart failure (HF) 30-Day Mortality Rate: (Number of Cases Too Small*) : 10 number of hospitals
Heart failure (HF) 30-Day Mortality Rate: (Worse than U.S. National Rate) : 4 number of hospitals
Heart failure (HF) 30-Day Readmission Rate: (Better than U.S. National Rate) : 5 number of hospitals
Heart failure (HF) 30-Day Readmission Rate: (No different than U.S. National Rate) : 97 number of hospitals
Heart failure (HF) 30-Day Readmission Rate: (Number of Cases Too Small*) : 9 number of hospitals
Heart failure (HF) 30-Day Readmission Rate: (Worse than U.S. National Rate) : 3 number of hospitals
Pneumonia (PN) 30-Day Mortality Rate: (Better than U.S. National Rate) : 4 number of hospitals
Pneumonia (PN) 30-Day Mortality Rate: (No different than U.S. National Rate) : 94 number of hospitals
Pneumonia (PN) 30-Day Mortality Rate: (Number of Cases Too Small*) : 4 number of hospitals
Pneumonia (PN) 30-Day Mortality Rate: (Worse than U.S. National Rate) : 11 number of hospitals
Pneumonia (PN) 30-Day Readmission Rate: (Better than U.S. National Rate) : 0 number of hospitals
Pneumonia (PN) 30-Day Readmission Rate: (No different than U.S. National Rate) : 106 number of hospitals
Pneumonia (PN) 30-Day Readmission Rate: (Number of Cases Too Small*) : 5 number of hospitals
Pneumonia (PN) 30-Day Readmission Rate: (Worse than U.S. National Rate) : 3 number of hospitals

How patients rated Highlands-Cashiers Hospital
How do patients rate the hospital overall?
  Patients who gave a rating of '6' or lower (low): Not Available % of the patients who have completed the survey
  Patients who gave a rating of '9' or '10' (high): Not Available % of the patients who have completed the survey
  Patients who gave a rating of'7' or '8' (medium): Not Available % of the patients who have completed the survey
How often did doctors communicate well with patients?
  Doctors 'always' communicated well: Not Available % of the patients who have completed the survey
  Doctors 'sometimes' or 'never' communicated well: Not Available % of the patients who have completed the survey
  Doctors 'usually' communicated well: Not Available % of the patients who have completed the survey
How often did nurses communicate well with patients?
  Nurses 'always' communicated well: Not Available % of the patients who have completed the survey
  Nurses 'sometimes' or 'never' communicated well: Not Available % of the patients who have completed the survey
  Nurses 'usually' communicated well: Not Available % of the patients who have completed the survey
How often did patients receive help quickly from hospital staff?
  Patients 'always' received help as soon as they wanted: Not Available % of the patients who have completed the survey
  Patients 'sometimes' or 'never' received help as soon as they wanted: Not Available % of the patients who have completed the survey
  Patients 'usually' received help as soon as they wanted: Not Available % of the patients who have completed the survey
How often did staff explain about medicines before giving them to patients?
  Staff 'always' explained: Not Available % of the patients who have completed the survey
  Staff 'sometimes' or 'never' explained: Not Available % of the patients who have completed the survey
  Staff 'usually' explained: Not Available % of the patients who have completed the survey
How often was patients pain well controlled?
  Pain was 'always' well controlled: Not Available % of the patients who have completed the survey
  Pain was 'sometimes' or 'never' well controlled: Not Available % of the patients who have completed the survey
  Pain was 'usually' well controlled: Not Available % of the patients who have completed the survey
How often was the area around patients rooms kept quiet at night?
  'Always' quiet at night: Not Available % of the patients who have completed the survey
  'Sometimes' or 'never' quiet at night: Not Available % of the patients who have completed the survey
  'Usually' quiet at night: Not Available % of the patients who have completed the survey
How often were the patients rooms and bathrooms kept clean?
  Room was 'always' clean: Not Available % of the patients who have completed the survey
  Room was 'sometimes' or 'never' clean: Not Available % of the patients who have completed the survey
  Room was 'usually' clean: Not Available % of the patients who have completed the survey
Were patients given information about what to do during their recovery at home?
  No, staff 'did not' give patients this information: Not Available % of the patients who have completed the survey
  Yes, staff 'did' give patients this information: Not Available % of the patients who have completed the survey
Would patients recommend the hospital to friends and family?
  'NO', patients would not recommend the hospital (they probably would not or definitely would not recommend it): Not Available % of the patients who have completed the survey
  'YES', patients would definitely recommend the hospital: Not Available % of the patients who have completed the survey
  'YES', patients would probably recommend the hospital: Not Available % of the patients who have completed the survey

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